How It Works

From missed call to booked job in four steps

CallMate sits quietly behind your existing number. When you can't get to the phone, it does the talking — so the lead never lands with a competitor.

1. Divert your unanswered calls

Keep your existing number. We set up call forwarding so anything you don't pick up flows into CallMate. Setup takes around five minutes — no new hardware, no apps for your customers.

2. Send an instant SMS reply

Within seconds of the missed call, your caller gets a personalised text from your business. Pick a template or write your own — most callers reply within a minute.

3. Capture the lead automatically

Two-way SMS asks for the caller's name, postcode and what they need. Every detail lands in your lead inbox alongside the original missed call.

4. Book the job from one inbox

Reply, mark leads as won, schedule the visit and track follow-ups. Stop juggling voicemail, WhatsApp and sticky notes.